Refund policy
Return Policy
At KidsMela.pk, we want you to be completely happy with your purchase. Please read our return policy carefully.
Returns
We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with tags attached.
How to Request a Return
To initiate a return, please contact us via WhatsApp or email with your order number and reason for return. We will guide you through the process.
Non-Returnable Items
Items that have been worn, washed, or damaged after delivery are not eligible for return.
Exchanges
We offer exchanges for size or color issues, subject to stock availability. Please contact us within 7 days of receiving your order.
Refunds
Once we receive and inspect the returned item, we will process your refund or exchange within 3–5 business days.
Contact Us
For any return or exchange queries, please reach out to us directly. We're happy to help!